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Most important question: Is a photo booth fun?
YOU HAVE NO IDEA till you have hired  one of our booths!

Should you have any questions that we have not answered here, please feel free to send us the questions. We love to update our FAQ and make sure we can address most client’s questions. Click the questions below to reveal the answers.

Can I order more than one photo booth for my event?

Yes, you can book as many as you require. They will be subject to availability as we might already have a few booked on your date. We advise our clients to book our services as soon as possible.

How long in advance should we book the photo booth?

Our photo booths are very popular. We do have multiple booths available but do find that we book them out fairly quickly. Our advice is to secure your event date as soon as possible with a small deposit we require. First deposit first serve policy does apply.

Is there a formal agreement or contract if we hire a photo booth?

Yes, in order to protect our clients and ourselves we require a written agreement. This assists us and our clients to have a memorable experience with no room for miss communication. Everybody is well informed on what service they have booked with us and also how our clients are protected. By paying a small deposit, you agree to our terms and conditions that are available before you book our services.

Do you require a deposit to confirm our booking?

Yes, we require a small deposit to secure your photo booth for your event.  You will be send a confirmation and receipt for the deposit paid. This deposit is non-refundable. Our photo booths are extremely popular.

Will there be an attendant at the booth?

Yes, we always leave a Ticket Master (our attendant) at the photo booth for the full duration of your hire agreement. This assist your guest in maximising the time in the booth and have fun. There are some do’s and don’ts that our Ticket master will discuss.

Do you allow food and drinks in the booth?

No. We found that liquid and electricity do not work well together and would ask our guest not to enter with food and drinks. Due to our insurance requirements we will refuse entry to guest that drink. Spilled beer in a facemask is never a good experience.

What do you need for your booth to operate?

We require:

  • A power point (Not to be shared)
  • Free access to area where we need to setup
  • Flat and dry location, not near water please
  • Smoke free area or not near fire
  • We require about 3 x 2 meters for the booth. Keep in mind you need a bit more space as people will love our booths and will queue to use them
  • An hour (sometimes less than 30 min)to setup before you require our services to commence
Will the printer run out of ink or paper?

In the event that it does happen and your guest have gone crazy over our photo booth, our attendant will restock the printer as we have enough printing paper to cover three events.

What if something breaks or fails on the photo booth?

Our company have multiple booths. If it is a simple error or breakdown, we can simple swap it out with one of our spares. Should something major go wrong, we would attempt to replace it within an hour.  This has never happened to us as we use the highest quality in the design and manufacture stage. We also do system tests when the booths take a break to insure there is no potential issues when they are send out.

What if your booth does not show up?

If something major happen, like an accident, we would generally know about it an hour before your event should start. We have back-up booths in place that we can dispatch within 30 minutes to an hour. We will spend a bit longer time at the event to make up for any loss time.

How many photo booths do you have?

We have multiple photo booths. They are not all the same as we cater for different events and require different style of photo booths for different events. We can basically use any of our photo booths providing we have the space to set them up in. You can hire as many as you would require.

I have seen some very poor quality photo booth photos. What makes yours different?

The photo booth is basically a mini professional studio. Like in a normal studio your quality will be dependant on:

  1. Your light source (Flash)
  2. Your Camera
  3. Your back drop
  4. Your prints

You will be pleased to know that our photo booth print a high quality photo. We do not use webcam cameras but high quality professional DSLR cameras with some of the best lenses you can buy.

  1. We use equivalent to studio flashes to light your guest
  2. DSLR camera
  3. Dependant on your event but mostly black or white
  4. High quality photo printer
Do my guests have to pay for any of the prints?

No, you have unlimited prints included in your package depending on the amount of hours you have booked.

Can I change my package on the night?

Yes, you are able to change your package to a higher package but it will be a COD order as we will deliver our final product on your event date and would require full payment on the day.

Do you have an “idle policy”?

Yes, we allow a 30-minute window called an idle policy. This is for example if your wedding was unforeseeable delayed for example rain or the bride was running late. We will allow an additional 30 minutes from the scheduled contracted start time. There after we charge $50 per hour till we start taking the first photos in the booth. Our start time is your selected start time or after the idle time we commenced with the first photo booth photo’s. You can select in advance if you want to make use of our “Idle Policy”.

Can I book an additional hour of the photo booths time?

Yes, you can book an additional hour at a rate of $110 per hour and include our Ticket master.

What if my event dates changes?

Providing we still have booths available on the new date, we will attempt to accommodate you as far as possible. Should we be notified 60 days prior to your event, there should be no additional charge to you. Should your event be cancelled, you will forfeit your deposit.

My event will no longer be in the metro area. Will you be bale to accommodate booths in remote areas?

Yes, we service a range of areas in WA. Please send us the relevant information. There are some areas with rough terrain we will decline due to the risk of damaging our equipment while being transported. This has very rarely happened before.

Are you insured?

Yes, we are insured for Public Liability insurance on all or photo booths and our business activities.

Do you have emergency power for your photo booth?

We have emergency lights for our photo booth to insure the safety of our guest. Our attendant will operate the emergency light. The back up light is purely to provide a saver environment during a power cut. Our service is dependent on power supply by the electricity provider. We cannot be held liable for non-performance due to a power cut, as it will be outside our control. Our terms and agreement will clearly state how our refund policy works. There will be no refund in case of a power failure.

Do you allow custom backdrops?

Some of our clients have themed events. We are more than happy to assist and work within our boundaries to assist. Should you provide your own backdrop, we will set it up to the best of our ability to provide the highest quality of photos. In some cases you can hire some backdrops from us.

What will happen if your operator falls ill?

Never happened but should it happen we can dispatch our back-up crew to take over. All our staff is fully trained to operate the booths.

Do you have any idea what photography is about? Why not just hire it form the make-up lady that rents out photo booths in Perth and Margaret River?

Well, Reeltime Photo booths is owned by a photography and video production company. Why would you hire your dress from the florist? As professional photographers and videographers in Perth we know enough about photography to assist you in making your memories even more memorable. We have been doing photography for more than 20 years and have the ability to “assist and direct” your guest should it be required.

Can you record video messages?

Yes, we can provide you with a copy of the video messages your guest left you. This is an option that should be selected prior to your event, as we would need to setup the photo booth software to take video messages. We also need to adjust our light setup to insure we have good quality video for you.

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